Privacy Policy

MADEENA AL REMAL

At MADEENA ALREMAL TOURISM, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Travel and booking details

  • Any information voluntarily provided through contact forms, inquiries, or bookings

2. How We Use Your Information

We use the collected information to:

  • Process bookings and reservations

  • Provide requested tourism and travel services

  • Communicate regarding bookings and customer support

  • Process payments securely

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

3. Payment Security

Online payments are processed through secure third-party payment gateways. MADEENA AL REMAL does not store complete credit card or payment card information on its servers.

4. Information Sharing

We do not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary with:

  • Tour operators and service providers involved in fulfilling bookings

  • Payment service providers

  • Government authorities when required by law

5. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

Users may choose to disable cookies through their browser settings; however, some website features may not function properly.

6. Data Protection

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

8. Data Retention

Personal information will be retained only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us through the contact details available on our website.

10. Changes to This Privacy Policy

MADEENA AL REMAL reserves the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this website.

11. Company Information

Trade License Name: MADEENA AL REMAL

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.